Job Description Job Description Job Summary We as a freight forwarder / NVOCC are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalat[e] complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively #J-18808-Ljbffr Umax Shipping Inc
...Travel Offering Nursing Profession Or Tech Specialty Ob TechRegular pay rate $15. Shift details: 12 hour nights. Job order details: start date 08/24/2026, end date 11/22/2026, duration 13 weeks. Client details: city Carmel, state IN.Magnet Medical is committed to providing...
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Job-ID17697048Reference21-09970 Description:Job Description - Global Field Marketing ManagerClient Tanzu Field Marketing Managers play a critical role in helping our sales teams build and sustain customer relationships while driving the adoption of Client Tanzu solutions...