Service Advisor AssistantJoin our Ford dealership team!We are looking for a friendly, organized, and customer-focused Service Advisor Assistant to support our Service Department and help provide an exceptional experience for every customer.What You’ll DoAssist Service Advisors with daily customer and administrative needsGreet customers and help direct them to the appropriate Service AdvisorAnswer phones and schedule service appointmentsHelp coordinate vehicle drop-offs and pick-upsCommunicate with customers regarding service status and updatesPrepare and organize repair orders, paperwork, and customer informationAssist with warranty and service documentationCoordinate with technicians, parts staff, and other dealership departmentsHelp maintain an organized and professional service reception areaProvide friendly, professional customer service throughout the service visitPerform other duties as needed to support the Service DepartmentWhat We’re Looking ForSome mechanical experience to speak intelligently with customers about concernsExcellent customer service and communication skillsFriendly, professional, and positive attitudeStrong organizational and time-management skillsAbility to multitask in a fast-paced environmentComfortable using computers and dealership softwareAttention to detail and accurate data entryPrevious automotive or dealership experience is a plus, but we are willing to train the right personValid driver’s license and a good driving recordWhy Join Us?Competitive pay with bonus potential!Full-time positionOpportunities for training and advancementEmployee discountsBenefits package availableNo weekends!Work alongside an experienced and supportive dealership teamBe part of a professional Ford Service Department focused on customer satisfactionIf you enjoy working with people, staying organized, and being part of a team, we’d love to hear from you!Apply today and start your career with our Ford dealership.
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